About my order
HOW TO REQUEST AN INVOICE
If you need an invoice for your order, you can contact us at [email protected]
I HAVE RECEIVED A DEFECTIVE PRODUCT
If you consider that you have received a product that is not in good condition, please send us an email to [email protected] indicating the order number and attaching detailed photos of the defect, the sole and the insole. As soon as the quality depa
I WANT TO KNOW THE STATUS OF MY ORDER
If you want to check the status of your order, you can do so by following these simple steps:1. Log in with your Flabelus account. If you don't have one, you can do it from our website, by clicking on the little person symbol on the top right side.2.
I WANT TO CHANGE THE DELIVERY ADDRESS
If you want to change the delivery address of your order, you can contact Flabelus at [email protected] and we will be happy to assist you with your request. If the change of address is reported after the order has been processed, the charges will be