You can contact us at hola@flabelus.com for any inquire you may have and we will more than happy to help you solve it.

Flabelus

<p>If you consider that you have received a product that is not in good condition, please send us an email to hola@flabelus.com indicating the order number and attaching detailed photos of the defect, the sole and the insole. As soon as the quality department evaluates your case, we will contact you to give you the best solution.&#xA0;</p>

If you consider that you have received a product that is not in good condition, please send us an email to hola@flabelus.com indicating the order number and attaching detailed photos of the defect, the sole and the insole. As soon as the quality depa

I HAVE RECEIVED A DEFECTIVE PRODUCT

About my order

HOW TO REQUEST AN INVOICE

I WANT TO KNOW THE STATUS OF MY ORDER

I WANT TO CHANGE THE DELIVERY ADDRESS

I CAN'T ACCESS MY ACCOUNT, HOW DO I RECOVER MY PASSWORD?

HOW TO CLEAN MY FLABELUS

RESTOCKING

WHAT IS MY SIZE FOR FLABELUS

STORE

AVAILABLE PAYMENT METHODS

HOW DO I USE A DISCOUNT CODE

Doubts about the product (such as sizing, shoe care or re-stock)

EXCHANGES

RETURNS

SHIPPING METHODS FOR AN EXCHANGE OR RETURN

SHIPPING COSTS FOR EXCHANGES AND RETURNS

WHAT HAPPENS IF THE PRODUCT I WANT TO EXCHANGE HAS A LOWER PRICE

WHAT HAPPENS IF THE PRODUCT I WANT TO EXCHANGE HAS A HIGHER PRICE

REFUND TIME

Exchanges and Refund Policies

SHIPPING POLICY

DELIVERY TIMES

Shipping policy

I HAVE RECEIVED A DEFECTIVE PRODUCTUpdated 2 months ago