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How do I proceed if I am unable to receive my Flabelus order due to customs fees?Actualizado 2 months ago

If your Flabelus order is held by customs pending the payment of fees, please contact our customer service team. We recommend forwarding the notification received from the courier to us so we can investigate and address the issue with our logistics platform. While we aim to ensure all customs-related charges are communicated prior to purchase, we are available to assist with any discrepancies.

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