You can contact us at hola@flabelus.com for any inquire you may have and we will more than happy to help you solve it.

Flabelus

<p>Once we receive the returned product and check that it is in perfect condition, we will proceed to refund the purchase amount within 72 hours through the same payment method used in the purchase process. If you consider that your refund is taking longer than expected, we recommend that you contact us quickly at <a href="mailto:hola@flabelus.com">hola@flabelus.com</a> so that we can verify it.&#xA0;</p>

Once we receive the returned product and check that it is in perfect condition, we will proceed to refund the purchase amount within 72 hours through the same payment method used in the purchase process. If you consider that your refund is taking lon

REFUND TIME

Exchanges and Refund Policies

HOW TO REQUEST AN INVOICE

I HAVE RECEIVED A DEFECTIVE PRODUCT

I WANT TO KNOW THE STATUS OF MY ORDER

I WANT TO CHANGE THE DELIVERY ADDRESS

About my order

I CAN'T ACCESS MY ACCOUNT, HOW DO I RECOVER MY PASSWORD?

HOW TO CLEAN MY FLABELUS

RESTOCKING

WHAT IS MY SIZE FOR FLABELUS

STORE

AVAILABLE PAYMENT METHODS

HOW DO I USE A DISCOUNT CODE

Doubts about the product (such as sizing, shoe care or re-stock)

EXCHANGES

RETURNS

SHIPPING METHODS FOR AN EXCHANGE OR RETURN

SHIPPING COSTS FOR EXCHANGES AND RETURNS

WHAT HAPPENS IF THE PRODUCT I WANT TO EXCHANGE HAS A LOWER PRICE

WHAT HAPPENS IF THE PRODUCT I WANT TO EXCHANGE HAS A HIGHER PRICE

SHIPPING POLICY

DELIVERY TIMES

Shipping policy

REFUND TIMEUpdated 2 months ago